Complitrac is an all-in-one platform built for restoration teams to manage TPA and vendor program work, with a strong foundation in SLA compliance.
While Complitrac was originally built to support SLA requirements, it goes far beyond basic compliance tracking. The platform helps teams manage jobs, improve visibility, and stay aligned across the entire lifecycle of a claim—without relying on manual tracking or guesswork.
Who Complitrac Is For
Complitrac is designed for:
Restoration and mitigation companies
Teams handling TPA and vendor program work
Office and operations staff responsible for oversight and coordination
Leadership teams that need confidence in compliance and performance
Whether you’re managing a handful of jobs or a high volume across multiple programs, Complitrac helps bring structure and clarity to daily operations.
What Complitrac Supports
At a high level, Complitrac provides tools to support:
Real-time SLA monitoring
Maintain awareness of active timelines and expectations as work progresses.Automated email and SMS alerts
Reduce the need for manual follow-ups and reminders.Job assignment and tracking
Keep work organized and moving forward across teams.Team collaboration
Improve communication and alignment between office and field staff.Performance analytics
Gain insight into trends and operational performance over time.Comprehensive job management
Centralize job information to support consistency and accountability.
How Complitrac Helps
Complitrac is built to:
Eliminate manual tracking and spreadsheets
Reduce uncertainty around job status and timelines
Improve visibility across active work
Help teams stay compliant with confidence
Support consistent, repeatable processes
All of this is done from a central system designed around real restoration workflows.
Why Teams Choose Complitrac
Teams choose Complitrac because it:
Was purpose-built for SLA compliance—but supports much more
Is easy to adopt without disrupting existing processes
Scales as workload and program requirements grow
Is supported by a responsive Customer Success team
Our focus is on practical tools that help teams stay organized, informed, and confident in their work.
Need More Information?
Contact our Customer Success Team to learn more about how Complitrac can support your operation.